Privacy policy

At CHIC BOX SUPPLY, operated by U.E. MACHINERY & PARTS LLC, we recognize that shopping online involves sharing information that deserves careful handling. Whether you browse our umbrella stands, purchase a CD storage box, select a photo album, or contact our customer service team, we aim to handle your information responsibly and transparently.

This Privacy Policy describes how information may be collected, used, stored, and shared when you visit https://www.chicboxsupply.beauty/ or interact with our online store.

Our products focus on practical storage, home organization, and the preservation of personal collections and memories. Information collected through the website helps us process orders, arrange delivery, respond to questions, protect transactions, and improve our services.

1. Information We May Collect

The information we collect depends on how you use the website and which services you choose to access.

A. Personal and Contact Information

When you place an order, submit a form, or communicate with us, we may collect:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number, if provided.

  • Delivery instructions.

  • Messages and customer service correspondence.

B. Order and Transaction Information

We may maintain records associated with your purchases, including:

  • Order number and purchase date.

  • Product names, quantities, and prices.

  • Shipping charges and applicable taxes.

  • Payment status and transaction references.

  • Shipping and delivery details.

  • Return, replacement, exchange, and refund history.

Payment card information is generally handled by the payment service provider selected during checkout. We generally receive the transaction information necessary to confirm and manage an order rather than storing complete payment card numbers or security codes ourselves.

C. Technical and Website Information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device and operating system information.

  • Pages visited and general browsing activity.

  • Date, time, and duration of website sessions.

  • Referral information and technical error records.

2. How We Use Information

We use collected information for legitimate business and operational purposes, including:

Order Management: To receive, verify, process, and fulfill purchases for umbrella stands, CD storage boxes, photo albums, and other available merchandise.

Payment Administration: To confirm payment authorization, review transaction status, process refunds, and help identify suspicious activity.

Shipping and Delivery: To prepare shipping labels, coordinate with delivery providers, and communicate relevant order and tracking updates.

Customer Support: To answer questions about product dimensions, storage capacity, assembly, product condition, order status, and return requests.

Store Improvement: To understand general website activity, improve product descriptions, maintain site performance, and make the shopping experience easier to navigate.

Security and Fraud Prevention: To protect our website, identify unusual transactions, investigate potential misuse, and safeguard customer and business information.

Legal and Administrative Purposes: To maintain business records, comply with tax and regulatory obligations, resolve disputes, and respond to lawful requests.

Communications: To send transactional messages and, where permitted by law, promotional information subject to applicable consent and opt-out requirements.

3. Cookies and Similar Technologies

Our website or its service providers may use cookies, pixels, tags, and similar technologies to support website functions and understand how visitors interact with the store.

These technologies may help us:

  • Remember shopping cart contents.

  • Maintain session settings.

  • Support checkout and other essential functions.

  • Understand general traffic and browsing patterns.

  • Identify technical issues.

  • Improve website navigation and performance.

  • Evaluate the effectiveness of website content or promotional activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect shopping cart features, checkout functions, or other parts of the website.

4. How We Share Information

We do not sell personal information to third parties in exchange for monetary payment. We may share relevant information with service providers or other parties when reasonably necessary for store operations, legal compliance, or protection of rights.

Payment Processors: Payment providers may receive transaction and payment details to authorize purchases, detect suspicious activity, and process refunds.

Shipping and Fulfillment Providers: Carriers and fulfillment partners may receive recipient names, delivery addresses, and relevant order details to prepare and transport packages.

Website and Technology Providers: Hosting, security, maintenance, and analytics providers may process information to support website functionality and performance.

Customer Communication Providers: Email and support platforms may process contact information and messages so that we can respond to customer inquiries and send order notifications.

Professional Advisers: Accountants, auditors, legal advisers, and other professional providers may receive relevant records when needed for their services.

Legal and Safety Disclosures: We may disclose information when required by law, court order, valid governmental request, or when reasonably necessary to investigate fraud, protect our rights, enforce agreements, or address security concerns.

If an advertising or analytics arrangement is legally treated as a sale, sharing, or targeted-advertising activity under an applicable privacy law, we will provide any notice and choices required by that law.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

Security measures may include access restrictions, system monitoring, appropriate service-provider safeguards, and procedures for managing sensitive business records.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should protect their devices and email accounts and should avoid sending passwords or full payment credentials through ordinary email.

Where applicable, we handle security incidents and required notifications in accordance with Florida's Information Protection Act, Florida Statutes § 501.171, and other relevant legal requirements.

6. Data Retention and Disposal

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

For example, transaction records may be retained to:

  • Confirm purchases and payments.

  • Handle returns, refunds, and customer complaints.

  • Maintain accounting and tax records.

  • Address chargebacks and payment disputes.

  • Investigate suspicious activity.

  • Meet legal and regulatory obligations.

When information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable retention requirements and legitimate business needs.

7. Privacy Choices and Requests

Depending on your location and the privacy laws applicable to your information, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights concerning particular types of data processing or marketing communications where provided by applicable law.

To submit a privacy-related request, email [email protected] with the subject line “Privacy Request.” Please describe the information or request clearly. We may ask for reasonable verification before responding.

Certain records may need to be retained where permitted or required by law, including records relating to completed transactions, tax obligations, disputes, or fraud prevention.

8. Marketing Communications

If we send promotional emails, you may opt out by using the unsubscribe instructions included in the message or by contacting our customer service team.

Opting out of promotional communications will not prevent us from sending essential transactional messages, including order confirmations, payment notices, shipping updates, return information, and important service communications.

9. Third-Party Websites and Services

Our website may contain links or integrations with third-party services, including payment platforms, shipping carriers, and other external websites.

Those providers may collect and use information under their own privacy policies. We do not control the independent privacy practices of external services and encourage customers to review the applicable notices before submitting information.

10. Children's Privacy

Our online store is intended for a general audience and is not designed to knowingly collect personal information directly from children under 13 years of age.

If we become aware that personal information has been collected from a child under 13 without legally required parental consent, we will take appropriate steps to address the information in accordance with applicable law.

11. Visitors Outside the United States

Our business address is in Florida, United States. If you access the website from another country, information you provide may be processed or stored in the United States or other locations where our service providers operate.

Privacy protections may differ between jurisdictions. Where applicable law requires additional safeguards or disclosures, we will handle information in accordance with those requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our business practices, website technology, service providers, or legal obligations change.

The updated version will be published on this page with a revised effective date. We encourage customers to review this page periodically.

13. Contact Us About Privacy

For questions, privacy requests, or concerns about personal information, contact:

CHIC BOX SUPPLY
U.E. MACHINERY & PARTS LLC
496 Holiday, Hallandale Beach, FL 33009, United States
Email: [email protected]
Contact Person: Joann Marburger